Privacy Policy
Effective Date: Friday, 8 August 2025At Adegency Digital LLP (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in other ways. By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes, but is not limited to, your name, email address, phone number, and any other information you provide when you fill out forms, communicate with us, or sign up for our services.
- Usage Data: We may collect information on how you access and use our website, including IP addresses, browser type, device information, and pages visited. This helps us understand user behavior and improve our website.
- Cookies: We use cookies and similar tracking technologies to enhance user experience. These cookies may collect information such as your preferences, browsing behavior, and interactions with our site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our services.
- To communicate with you, respond to your inquiries, and send you updates related to our services.
- To personalize your experience on our website.
- To analyze usage patterns and enhance website functionality.
- To comply with legal obligations or protect our legal rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the purposes of:
- Providing services to you, such as payment processing, data storage, and website analytics.
- Complying with legal obligations or enforcing our rights.
All third-party service providers are bound by confidentiality agreements and are only authorized to use your personal information for the services they provide to us.
4. Data Security and Protection
At Adegency Digital LLP, we implement robust technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse:
Encryption & Transport Security: We use industry-standard SSL/TLS encryption (HTTPS) for all data transmitted through our website.
Access Control: Access to personal data is strictly restricted to authorized employees and partners who require it to perform agency services. We utilize Multi-Factor Authentication (MFA) across all our internal systems and advertising platforms.
Data Minimization: We only collect and retain personal data that is strictly necessary for the purposes of lead generation, client onboarding, and campaign management.
Regular Audits: We conduct periodic security reviews of our data processing activities to ensure compliance with the Information Technology Act and the Digital Personal Data Protection (DPDP) Act.
Third-Party Standards: We ensure that any third-party tools we use (such as CRMs or analytics providers) maintain equivalent security certifications (e.g., ISO 27001 or SOC 2).
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for the processing of your data (where consent is the legal basis for processing).
- Object to or restrict the processing of your personal data.
Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information below.
6. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Adegency Digital LLP
Office Suite #4, Plot 13, Link Road, Goregaon West, Mumbai 400104
Email: info@adegency.com
Phone: +91 91671 98126
By using our website or services, you agree to the terms of this Privacy Policy.
Refund Policy
All services provided by our company are offered strictly on a proposal and agreement basis. The financial terms, including fees and payment schedules, are clearly specified and mutually accepted before commencement of work.
As such, all payments made are non-refundable, irrespective of the stage of completion or client’s decision to discontinue services. By engaging our services, the client acknowledges and agrees to this No Refund Policy.